Microsoft Teams, the popular business-communications platform, experienced an outage on Friday, leading frustrated users to voice their concerns on social media. The Down Detector website, which monitors online outages, posted an alert stating that users were reporting problems with Microsoft Teams. The outage reached its peak around 11 a.m. Eastern time.
In response to the issue, Microsoft 365's official updates account on Twitter acknowledged the networking problem affecting a portion of the Teams service and announced that they were taking action to resolve the impact. They tweeted, "We've identified a networking issue impacting a portion of the Teams service and we're performing a failover to remediate impact."
Updates from the account later confirmed the completion of the failover in the EMEA region and noted some improvements in service telemetry. However, for the North and South America regions, the failovers were still ongoing and being closely monitored.
Social media was abuzz with users discussing the outage. The Cedarville University Department of Information Technology tweeted about the known issue, stating that Microsoft was actively working to resolve it and acknowledging problems such as delays in delivering chat messages and undelivered messages.
Launched in 2017 by Microsoft, Teams quickly became the company's fastest-growing app. Despite this recent disruption, Microsoft shares only experienced a slight decline of 0.4% on Friday. Over the past 52 weeks, Microsoft's shares have risen by an impressive 62.6%, outperforming the S&P 500 index's gain of 20.1% during the same period.
Reference: Microsoft cuts 1,900 jobs, including at Activision Blizzard and Xbox, as layoffs hit videogame industry